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ZTE Skate hard reset:

You can reset your ZTE device's password: Turn off your phone, then turn it on. Select emergency dial. Input *983*987# in emergency dial-up pad. It will restore factory settings and your personal data will be erased.

1. Power off the phone
2. Press and keep pressed UP and HOME and press Power for about 2-3 seconds, keep pressing when you see green droid.
3. Use Volume key to move to "WIPE DATA / FACTORY RESET"
4. Confirm option with BACK button
5. Scroll down to "Yes --delete all data" and confirm using BACK button
6. After operation press Back button once again to restart phone.

ZTE Skate hard reset

or using menu

Privacy: Reset to Factory Settings
Press the Menu Key > Settings > Privacy > Factory data reset > Reset phone > Erase everything.
WARNING: All your personal information and downloaded applications on your phone will be erased
after resetting the phone.

ZTE Skate unlock pattern issue solution using firmware upgrade image file

You can reflash your firmware from memorycard using image binary firmware.

1. First of all back up all of your data including your messages, contacts, files etc. to your PC.

2. Charge your battery for at least 2-3 battery unit!

3. Take out SIM card before ZTE Skate upgrade procedure.

4. Download ZTE Skate latest firmware image.bin file from their website.

5. Copy the whole image folder and image.bin file to your SD card.

6. Go to Menu -->Settings-->About phone-->System updates, then select Storage card updates.

7. Select OK and the phone will reboot and begins the flashing procedure. It will take about 2 minutes and the phone will restart again.

If your ZTE Skate won't boot repeat flashing procedure.

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.