How to find files received over Bluetooth in Windows 10 if you got an error message

Windows 10 PC can't complete Bluetooth file transfer from Phone - what to do


If you send files, images from your phone or tablet to your laptop or PC over Bluetooth but after transfer is almost complete, computer dialog box says file transfer not complete (Bluetooth file transfer not completed. Windows was unable to transfer some files... resend or check connection).  do not press the OK / CANCEL or BACK button in the Windows 10 Bluetooth file manager window.


bluetooth issues windows10 transfer incompleted

  1. Open File Explorer instead and go to C:\Users\your username\AppData\Local\Temp folder.
  2. In Temp folder sort folders / files by date and find the recently changed folder. Open that folder and you will find your files transferred over Bluetooth. Copy or move the files to your Document folder or any other place you want. Finally you can close the Windows 10 Bluetooth manager window.

Please note: AppData folder is a hidden folder so you will not see it until you unhide it in options menu. To do this

in Windows 10

    In the search box on the taskbar, type folder, and then select Show hidden files and folders from the search results.
    Under Advanced settings, select Show hidden files, folders, and drives, and then select OK.


in Windows 8.1

    Swipe in from the right edge of the screen, then select Search (or if you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then select Search).
    Type folder in the search box, then select Folder Options from the search results.
    Select the View tab.
    Under Advanced settings, select Show hidden files, folders, and drives, and then select OK.

in Windows 7

    Select the Start button, then select Control Panel > Appearance and Personalization.
    Select Folder Options, then select the View tab.
    Under Advanced settings, select Show hidden files, folders, and drives, and then select OK.


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