Resetting your V37

CAUTION: Resetting will cause unsaved data to be lost.

Resetting your V37 is similar to restarting your PC. It restarts the operating system, but you will lose any unsaved data.

Occasionally, you may need to reset your V37. For example, you should reset your V37:

• After you restore data from your PC.

• When your V37 stops responding. (In other words, it appears to be "frozen" or "locked up.")

Follow this procedure to reset your V37:
1 Remove the memory card (if installed).

2 Unscrew the cap at the top of the stylus. Use the pointed tip of the cap to press the reset button on the side of your V37.
ViewSonic V37 hard reset


Restoring V37 Factory Defaults

In some cases, you may need to restore your V37 to the factory default settings by clearing the memory (RAM) from your V37. For example, you should clear the memory:

• When your V37 does not respond after being reset.

• When you forget your password.

Clearing the memory means all data you have entered in RAM, including all files, system settings, and additional programs you have installed, will be erased.

(Programs installed to ROM at the factory are not affected.)

• To ensure the integrity of your data should it be necessary to clear the memory, you are

advised to regularly back up to your PC (using ActiveSync), or to an optional SD card (using the backup application).

• Do not push the battery switch unless it is necessary.

Follow this procedure to clear the memory from your V37:

  1. Disconnect all cables, including the AC adapter; from your V37.
  2. Unscrew the cap at the top of the stylus. Use the pointed tip of the cap to push the battery switch to the OFF (up) position.
  3. ViewSonic V37 hard reset

  4. Wait for three (3) minutes then push the battery switch to the ON (down) position.
  5. The Notification indicator will flash red for approximately 30 seconds, and then your V37 will automatically turn on and display the Welcome Wizard screen.

NOTE: If the battery runs completely out of power and is not re-charged in time, the memory of your V37 will be cleared.

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.