Vertu Constellation RM681V hard resetIf your phone stops responding
Press and hold down the power key for about 8 seconds, until the phone vibrates and switches off.
Switch the phone back on if necessary.
No content, such as contacts or messages, is deleted.
Restore original settingsIf your phone is not working properly, you can reset some settings to their original values.
1 End all active calls and connections.
2 Select Menu > Settings and Phone > Phone management > Factory settings > Restore.
3 Enter the lock code.
This does not affect documents or files stored on your phone.
After restoring the original settings, the phone switches off, and then on again. This may take longer than usual.