- by Hard Reset
Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place.
Vertu Constellation RM681V hard resetIf your phone stops responding
Press and hold down the power key for about 8 seconds, until the phone vibrates and switches off.
Switch the phone back on if necessary.
No content, such as contacts or messages, is deleted.
Restore original settingsIf your phone is not working properly, you can reset some settings to their original values.
1 End all active calls and connections.
2 Select Menu > Settings and Phone > Phone management > Factory settings > Restore.
3 Enter the lock code.
This does not affect documents or files stored on your phone.
After restoring the original settings, the phone switches off, and then on again. This may take longer than usual.