Toshiba Portégé G500 soft resetRestarting your Toshiba phone
1. Remove the battery.
2. Re-insert the battery and turn your Toshiba phone on.
IMPORTANT: If you restart your Toshiba phone while a program is running, data that you have not saved will be lost
Toshiba Portégé G500 hard resetHard resetting your Toshiba phone
You should only use this procedure as a last resort.
If you are experiencing a problem with an application, it is most likely ta result of a conflict
between installed programs. We recommend uninstalling the most recently added program first.
Also verify that the program is designed to be run on your Toshiba phone by comparing the requirements
to the information provided with your phone - select Start > Settings > More... > About to view this information.
NOTE: Hard resetting your phone will delete all your applications. You will also lose all
personal data such as music, ringtones and pictures. You are advised to back up all your
data before hard resetting your phone.
To hard reset your phone:
1. Select Start > Settings > More... > Format User Partition.
2. Follow the on-screen instructions to reset your phone.
3. Your phone will restart after it has been reset.