Restarting Your T-Mobile Shadow Phone - Soft reset
Restart your phone when a program is not performing properly or the
phone is not responding to any keypresses.
To restart the phone
1. Remove the battery.
2. Wait 3 seconds, then reinsert the battery and turn on your phone.
WARNING! Any unsaved work will be lost if you restart the phone while a
program is running.
Resetting Your Phone
Resetting your phone will remove all the data from its memory and restore
the phone back to the factory default settings.
WARNING! All your data will be deleted, it is recommended that you back up your
data first before resetting your phone.
To reset your phone
1. Select Start > Accessories > Clear Storage.
2. Follow the on-screen instructions to reset the phone.
The phone will restart after it has been reset.
Note If Encrypt files placed on storage cards is or was enabled before, then back
up all files from the storage card before using Clear Storage, hard reset, or
updating the ROM system software. Otherwise you will no longer be able to
access the encrypted files on the storage card. Use ActiveSync® or Windows
Mobile® Device Center to transfer files between your storage card and
computer. After the procedure, copy your files back to the storage card.
T-Mobile Shadow hard reset with buttons
With the T-Mobile Shadow turned off, hold down the two soft buttons, then POWER ON your device. (Press for 3 seconds)
Choose YES to restore factory default settings.
- Phone will reboot.