Sony Xperia E hard resetReset your Sony Xperia E Sony C1504 Sony C1505 Android phone
If your Sony C1505 phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.
Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.
While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.
Sony Xperia E C1505 hard reset using firmware updateYou need an unlocked boot loader on your phone.
To check please access to the service menu by entering the following code in the dialer: *#*#7378423#*#*
Tap Service info > Configuration > check Rooting Status. If Bootloader unlock allowed says Yes, then you can update your phone.
Note! When you unlock the boot loader the SD card of your device will be formatted and you will lose all content (for example photos, music, videos).
If you want to upgrade your Xperia E software / firmware you have to connect your phone to a computer via USB cable while you press the Volume down key (the "flash key") until the flash tool recognize your phone. You also need Xperia Flash tool from sonymobile website. Sony mobile EMMA setup tool.
Install the Sonymobile Xperia EMMA flashtool software and run it. Turn off your phone. Connect it via EC450 micro USB cable to your computer, while you press and hold the VOLUME DOWN key. In the flashtool the available software will be displayed under service window. Select it and press Apply service. The phone will be automatically flashed. After firmware update the phone will reboot. Be patient for the first time after upgrade. Note! After software update all data will be erased!
Note: If your Sony Xperia E is not unlocked - your bootloader is locked - you will see this message. This phone is locked.
If you want more info on how to unlock Sony Xperia E bootloader please visit Sony mobile website
You can update your locked phone's firmware or reinstall your existing software using Sony PC Companion software
You can easily install your Sony PC companion software by connecting your phone to your computer. A screen should appear on your Xperia phone asking if you want to install the PC Companion software. Select Yes.