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Sony Ericsson X5 XPERIA Pureness hard reset

Restart your phone every day to free memory or do a Master reset.
Master reset
If you select Reset settings, the changes that you have made to settings will be deleted.
If you select Reset all, your settings and content, such as contacts, messages, pictures,
sounds and downloaded games, will be deleted. You may also lose content that was in the
phone at purchase.

To reset the phone
1 Select Menu > Settings > General > Master reset.
2 Select an option.
3 Follow the instructions that appear.

What do I do if the X5 phone freezes or hangs?
Press and hold down the volume down key and the power key simultaneously for 10

Sony Ericsson Xperia Pureness X5 hard reset

Updating your phone using a computer
You can update your phone with the latest software by connecting it to a computer on
which the Update Service application is installed. You need a USB cable and an Internet connected

Updating your phone wirelessly
You can update your phone over the air using the Update Service application in the phone.
You do not lose personal or phone information.
Update Service requires data access such as GPRS, 3G or HSDPA.
To select settings for Update Service
• Select Menu > Settings > General > Update software > Settings > Internet
To use Update Service
1 Select Menu > Settings > General > Update software.
2 Select Search for update and follow the instructions that appear.

x5 firmware update with PC companion software

Download PC companion and install

PC Companion software X10 firmware update

Install PC companion on your PC computer. Follow instruction. For firmware update you need a micro USB cable. When the pc recognizing your XPERIA X5 it will install the necessary driver files.

After yourXPERIA X5 connected press Start / in Support Zone

Xperia X10 firmware update

You can also use Sony Ericsson update service tool

X10 update service tool

PC Suite is out of date use PC companion software instead

If nothing works: As last resort do a Sony Ericsson phone repaire with PC Suite. Use this method to hard reset AFTER INSTALLATION----> TOOLS > PHONE REPAIR
Sony Ericsson phone repaire pc suite tools


Sony Ericsson  phone repaire pc suite tools

Sony Ericsson  phone repaire pc suite tools


General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.