Sony Ericsson W395 hard reset
Master reset
If you experience problems with your phone, such as screen flickering, screen freezing or navigation problems, you should
reset the phone. If you select Reset all, all user data such as contacts, messages, pictures and sounds are deleted.
To reset all settings
• From standby select Menu > Settings > the General tab > Reset all > Cont. > Cont.
If nothing works: As last resort do a Sony Ericsson phone repaire with PC Suite. Use this method to hard reset AFTER INSTALLATION----> TOOLS > PHONE REPAIR

http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/pcsuite/aino?cc=gb&lc=en

