Restarting your Sony CLIÉ handheld

Normally, you do not need to reset your CLIÉ handheld. However, should your
CLIÉ handheld not turn on or not respond, you can perform a soft reset to solve
the problem.
Follow the procedure below to reset your CLIÉ handheld.

Performing a soft reset

All records and entries stored in your CLIÉ handheld are retained even after
performing a soft reset.

1 Take out the stylus pin by unscrewing the metal barrel
from the stylus quill.

Sony Clie PEG TG50 hard reset
2 Use the stylus pin to gently press the RESET button.
The system shuts down and then restarts.
After restarting, the system displays “palm
powered,” “CLIÉ,” and “SONY,” followed
by the Preferences screen for setting the
time and date.

Sony Clie PEG TG50 hard reset

Notes
• After the RESET button is pressed, it takes a while until the Preferences
screen is displayed. Be sure not to press the RESET button again while resetting.
• Do not press the RESET button with anything other than the stylus pin. It may
cause a malfunction.

Performing a hard reset

If the soft reset does not solve the problem, you need to perform a hard reset to
restart your CLIÉ handheld.
Notes
• All records and add-on applications stored in your CLIÉ handheld
will be erased by performing a hard reset.
• Perform a hard reset only if a soft reset does not solve your problem.
You can restore your CLIÉ handheld data if you have made a backup on your
computer or “Memory Stick” media.

1. Slide down the POWER/HOLD switch.

Sony Clie PEG TG50 hard reset
2. While sliding down the POWER/HOLD switch, press the
RESET button gently with the stylus pin.
Note
Keep sliding down the POWER/HOLD switch.

3. When the palm powered screen is displayed, release the
POWER/HOLD switch after three seconds.
A message warning that you are about to erase all the data stored on your
CLIÉ handheld is displayed.

Sony Clie PEG TG50 hard reset

4. Press the scroll button upward.

A hard reset is performed on your CLIÉ handheld.
After restarting, the system displays “palm powered,” “CLIÉ,” and “SONY,”
followed by the Welcome screen.


After a hard reset, only the current date and time are retained. Formats,
Preferences, and other settings are restored to the factory settings.
Notes
• After the RESET button is pressed, it takes a while until the Welcome screen is
displayed. Be sure not to press the RESET button again while resetting.
• If the scroll button is not pressed for long enough, the hard reset may not be performed

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.