Resetting your Sony CLIÉ PEG-SJ20 Handheld
Under normal circumstances, you do not have to reset your CLIÉ handheld.
On rare occasions, however, your CLIÉ handheld may no longer respond to
buttons or the screen due to insufficient memory or other reasons. In this
case, you need to perform a reset to get your CLIÉ handheld running again.
Performing a soft reset
A soft reset tells your CLIÉ handheld to stop what it’s doing and start over
again. All records and entries stored in your CLIÉ handheld are retained in
a soft reset.
1 Take out the reset tip by unscrewing the metal barrel from the stylus quill.
2 Use the reset tip to gently press the reset button inside the
hole on the back panel of your CLIÉ handheld.
The system shuts down and then restarts.
After restarting, the system displays “palm powered,” “CLIÉ,” and
“SONY,” followed by the preferences screen for setting the time and
Resetting your Sony CLIÉ PEG-SJ20 hard reset
Performing a hard reset
If the soft reset does not solve the problem, you need to perform a hard reset
to restart your CLIÉ handheld.
With a hard reset, all records and entries stored in your CLIÉ handheld are
erased. Perform a hard reset only if a soft reset does not solve your problem.
You can restore your CLIÉ handheld data if you save a back-up on your
computer or Memory Stick media. For details on how to save a back-up, see
“Backing up data of your Sony CLIÉ handheld” on page 184.
1. Hold down the POWER button on your CLIÉ handheld.
2. While holding down the POWER button, use the reset tip to
gently press and release the reset button.
The Palm Powered logo screen is displayed.
3. After 3 seconds, release the POWER button.
A message warning that you are about to erase all the data stored on your
CLIÉ handheld is displayed.
4. Press the scroll button on the front panel of your CLIÉ
Your CLIÉ handheld undergoes a hard reset.
After a hard reset, only the current date and time are retained. Formats,
Preferences, and other settings are restored to their factory default
If the scroll button was used just prior to hard-resetting, the hard-reset may not be