Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.!
Samsung SCH-R631 Messager Reset Settings
Use Reset Settings to return all settings to their defaults. Resetting
does not erase user data, such as your Contacts.
1. From Standby mode, tap Menu ➔ Menu 1 ➔ Settings ➔ Phone Settings ➔ Security.
2. At the Enter Code prompt, enter the lock code.
By default, the R631 lock code is the last four digits of your phone number.
3. Tap Reset Settings. At the prompt, tap Yes to confirm the reset.
To keep your current settings and return to the Security submenu, tap No.
When your phone has frozen, take out battery, reinsert it, then power on your phone.