Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place.
Samsung M920 Transform hard reset
Press and hold the volume down button and the voice dialer, then while those two are pressed down press the power button. as soon as the device boots up let go of the power button while still holding the other two. this will get you where you need to. use the voice command to select data reset
Menu > Settings > Privacy
Personal data: 1: Factory data reset
Use this method to hard reset your Samsung M920 Transform Android phone: Enter *2767*3855#. Warning! All your data including contacts, messages etc. will be lost! Copy all your necessary data/Contacts/Messages etc. to SIM or make backup to your PC before full reset! Take out SIM card before full reset.