Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.!


    Samsung Gravity SMART hard reset

    Note: All data will be lost!

    Press and hold the Power key and the T key on the QWERTY keyboard until you see Android system recovery screen.
    Press Volume DOWN key to select wipe data / factory reset and then the Power key to select.
    Press the Volume down to select Yes - Wipe user data.
    Press the Power key.
    Press the Volume down to scroll to Reboot system now.
    Press the Power key again.

    Samsung Galaxy Q hard reset

    or

     

    Use this method to hard reset your Samsung Gravity SMART Android phone: Enter *2767*3855#. Warning! All your data including contacts, messages etc. will be lost! Copy all your necessary data/Contacts/Messages etc. to SIM or make backup to your PC before full reset! Take out SIM card before full reset.