Samsung Captivate SGH-i897 hard reset

    Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well.


    Samsung Captivate SGH-i897 Factory data reset

    From this menu you can reset your phone and sound settings to the factory default settings.
    1. From the Home screen, touch ➔ Settings ➔ Privacy.
    2. Touch Factory data reset, enter your password, then select Yes to confirm.
    The phone resets to the factory default settings automatically and when finished displays the Home screen.

    Warning!: Performing a Factory data reset will erase all data from your phone, including your Google account, system and application
    data and settings, and downloaded applications. It will not erase current system software and bundled applications or files on your
    SD card such as music or photos.

    Samsung Captivate SGH-i897 Android System Recovery

    Android System Recovery is used for Google updates but the average user will never need to perform a system recovery.
    Note: If you entered this menu by mistake, use the Volume Up/Down keys to select reboot system now, then press the Power key. Your phone will then continue to boot up.

    To enter the i897 Android System Recovery mode, follow these steps:

    1. With the phone turned off, press the Power key and Volume Up/Down keys at the same time until the phone switches on.
    2. Once the AT&T logo appears, release the Power key while continuing to press the Volume Up/Down keys.
    3. Continue to press the Volume Up/Down keys for at least 8 seconds, until Recovery mode is launched and the Android
    System Recovery screen is displayed.

    4. Release the Volume Up/Down keys.

    5. The following options are available:


    • reboot system now: this option turns on your phone.
    • reinstall packages: this option allows you to apply updates to your phone.
    delete all user data: deletes all data from the phone.
    • delete cache data: allows you to delete all cache data such as log files.
    6. Use the Volume Up/Down keys to scroll up or down, then use the Power key to make a selection.