Use this method to hard reset your Samsung A697 Sunburst phone: Enter *2767*3855#. Warning! All your data including contacts, messages etc. will be lost! Copy all your necessary data/Contacts/Messages etc. to SIM or make backup to your PC before full reset! Take out SIM card before full reset.

OR

How Do I Reset My SGH-A697 (Sunburst) Phone?

The Restore Phone option is the same as the Reset Phone option in that all settings are reset to the factory defaults. However, with the Restore Phone option, all user data is permanently deleted.

To reset the handset, to the factory default settings, follow the steps below:

1. From the standby screen, press Menu
2. Press Settings
3. Press Phone
4. Press Reset Phone
5. Press Yes to Reset the handset's settings to the factory defaults
6. Enter the Password then press on OK (Default is last 4 digits of the phone number)
7. If prompted, re-enter the Password to confirm then press on OK

The Restore Phone option is the same as the Reset Phone option in that all settings are reset to the factory defaults. However, with the Restore Phone option, all user data is permanently deleted.

Warning!: All User Data such as contacts, messages, pictures, videos, and music will be permanently deleted. Ensure that the microSD memory card is also removed as it will be erased with the Restore Phone option.

Caution: When performing the Restore Phone option, do not remove your battery until the phone has completed the task and has restarted, otherwise your phone may be damaged.

To restore the handset, to the factory default settings and delete all data, follow the steps below:

1. From the standby screen, press Menu
2. Press Settings
3. Press Phone
4. Press Restore Phone
5. Press Yes to Reset the handset's settings to the factory defaults
6. Enter the Password then press on OK (Default is last 4 digits of the phone number)
7. If prompted, re-enter the Password to confirm then press on OK

If you know the hard reset using buttons / keys, pls leave a comment. All comments are welcome! :)

 

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.