There are two options for resetting the Pocket PC.

This option restarts the Pocket PC, without reinstallation being necessary. A soft-reset is often used in order to reorganize the
memory. In doing so all programs that are running are interrupted and the working memory is reinitialised.
Choose this option if your Pocket PC is not responding or working properly.

Perform the RTW-1000 Empus soft-reset as follows:

1. If possible save the files that your Pocket PC has just been processing.
2. Press the tip of the stylus into the soft-reset switch opening.
After a few seconds the Pocket PC displays the start screen. Your configuration and your saved files will not be deleted.

RTW-1000 Empus Hard reset Soft reset

  1. Selection wheel: To select options in programs.
  2. Ext. antenna: To use ext. antenna.
  3. Reset Button: Restarts your Pocket PC. (Soft-Reset)


Warning: A hard-reset deletes all data on your Pocket PC and causes it to return to its initial state.
It is not necessary to install the software on your synchronization computer again, however.

Perform the RTW-1000 Empus hard-reset as the following:

1. If possible, back up all the files needed from your Pocket PC. To do this use the programs bundled with the Pocket PC
2. Hold down the On/Off switch and carry out a soft reset.

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.