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Resetting your Palm Zire 72 handheld

On rare occasions your handheld may not respond when you press a button or tap the screen. In
this case, you need to reset your handheld.
Doing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over again. None of your
information will be lost. After a soft reset, a screen appears that lets you reset the date and time, if
To do a soft reset, use the tip of the stylus (or similar object without a sharp tip) to gently press the
reset button inside the hole on the back panel of your handheld.

Palm Zire 72 hard reset

If a soft reset does not unfreeze your handheld, you need to do a hard reset.


Doing a Palm Zire72  hard reset

Only do a hard reset if a soft reset doesn’t solve your problem, or if you want to clear all of your
information from your handheld.
Important! A hard reset deletes all records and entries stored on your handheld, including
the username that identifies the handheld. Before you do a hard reset, be sure to synchronize.

1 Press and hold the power button.
2 While holding the power button, use the tip of the stylus (or a similar object
without a sharp tip) to gently press and release the reset button inside the hole
on the back of your handheld.
3 Wait for the Palm Powered™ logo to appear, then release the power button.
4 When you see the message that warns you about erasing all of the info on your
handheld, do one of the following:
Press Up on the navigator to finish the reset and show the Digitizer screen.
• Press any other button to do a soft reset.


General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.