(Reading time: 1 - 2 minutes)

Resetting your Palm Zire71 handheld

Under normal circumstances you will not have to use the reset button. On rare
occasions, however, your handheld may no longer respond to buttons or to the
screen. In this case you need to perform a reset to get your handheld running

Performing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over again. All
records and entries stored in your handheld are retained with a soft reset. After a
soft reset, the Preferences screen appears and the Date and Time option is
highlighted so you can reset the date and time if needed.
To perform a soft reset:
1. Open your handheld.

2. Use the tip of an unfolded paper clip (or similar object without a sharp tip), to
gently press the reset button inside the hole on the back panel of your handheld.

Palm Zire 71 hard reset


Performing a Palm Zire 71 hard reset

With a hard reset, all records and entries stored in your handheld are erased.
Never perform a hard reset unless a soft reset does not solve your problem.
NOTE You can restore any data previously synchronized with your computer during
the next HotSync operation.

To perform a hard reset:

1. Open your handheld

2. Press and hold the power button on the top panel of the handheld.
3. While holding the power button, use the tip of an unfolded paper clip (or
similar object without a sharp tip) to gently press and release the reset button.

4. Wait for the Palm Powered™ logo to appear; then release the power button.
5. When a message appears on the handheld screen, warning that you are about
to erase all the data stored on your handheld, do one of the following:
Press Up on the 5-way navigator to complete the hard reset and display the
Digitizer screen.

Palm Zire 71
– Press any other button to perform a soft reset.
NOTE With a hard reset, the current date and time are retained. Formats
Preferences and other settings are restored to their factory default settings.

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.