Resetting Palm Viii series handheld
Under normal circumstances, you will not have to use the reset
button. On rare occasions, however, your handheld may no longer
respond when you press buttons or tap the screen. In this case, you
need to reset your handheld so that it will work again.
Performing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over
again. All records stored in your handheld are retained with a soft
Tip: The stylus that comes with your handheld has a reset tool
inside. To use the tool, unscrew the top of the stylus.
To perform a soft reset:
n Use the reset tool, or the tip of an unfolded paper clip (or similar
object without a sharp tip), to gently press the reset button inside
the hole on the back panel of your handheld.
After a soft reset, the Welcome screen appears, followed by the
General Preferences screen (to set time and date).
Performing a hard reset
With a hard reset, all records stored in your handheld are erased. Never
perform a hard reset unless a soft reset does not solve your problem.
After performing a hard reset, you can transfer the data in Palm™
Desktop software to your handheld by performing a HotSync
To perform a Palm VII hard reset:
1. Hold down the power button on the front panel of the handheld.
2. While holding down the power button, use the reset tip tool, or the
tip of an unfolded paper clip (or similar object without a sharp tip),
to gently press and release the reset button.
3. Wait for the Palm Computing® Platform logo to appear; then
release the power button.
4. When a message appears on the handheld screen warning that you
are about to erase all the data stored on your handheld, do one of
Press the upper half of the scroll button on the front panel of the
handheld to complete the Palm VIIx hard reset and start Setup.
Press any other button to perform a soft reset.
Besides erasing all records, note these results of a hard reset:
The current date and time are retained.
Formats Preferences and other settings are restored to their initial
Preloaded web clipping applications reappear on your handheld.
Other add-on applications, however, are deleted from your
handheld, so you need to re-install them.
If you use a proxy server other than the Palm.Net proxy server,
you must re-enter its IP address.