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Resetting Palm Viii series handheld

Under normal circumstances, you will not have to use the reset
button. On rare occasions, however, your handheld may no longer
respond when you press buttons or tap the screen. In this case, you
need to reset your handheld so that it will work again.

Palm VII series hard reset

Performing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over
again. All records stored in your handheld are retained with a soft
Tip: The stylus that comes with your handheld has a reset tool
inside. To use the tool, unscrew the top of the stylus.
To perform a soft reset:
n Use the reset tool, or the tip of an unfolded paper clip (or similar
object without a sharp tip), to gently press the reset button inside
the hole on the back panel of your handheld.
After a soft reset, the Welcome screen appears, followed by the
General Preferences screen (to set time and date).


Performing a hard reset

With a hard reset, all records stored in your handheld are erased. Never
perform a hard reset unless a soft reset does not solve your problem.
After performing a hard reset, you can transfer the data in Palm™
Desktop software to your handheld by performing a HotSync

To perform a Palm VII hard reset:

1. Hold down the power button on the front panel of the handheld.
2. While holding down the power button, use the reset tip tool, or the
tip of an unfolded paper clip (or similar object without a sharp tip),
to gently press and release the reset button.
3. Wait for the Palm Computing® Platform logo to appear; then
release the power button.
4. When a message appears on the handheld screen warning that you
are about to erase all the data stored on your handheld, do one of
the following:
Press the upper half of the scroll button on the front panel of the
handheld to complete the Palm VIIx hard reset and start Setup.
Press any other button to perform a soft reset.
Besides erasing all records, note these results of a hard reset:
The current date and time are retained.
Formats Preferences and other settings are restored to their initial
default settings.
Preloaded web clipping applications reappear on your handheld.
Other add-on applications, however, are deleted from your
handheld, so you need to re-install them.
If you use a proxy server other than the Palm.Net proxy server,
you must re-enter its IP address.

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.