Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.!


    Resetting your Palm Tungsten E2 handheld

    On rare occasions your handheld may not respond when you press a button or tap the screen. In
    this case, you need to reset your handheld.
    Doing a soft reset
    A soft reset tells your handheld to stop what it’s doing and start over again. None of your
    information will be lost. After a soft reset, a screen appears that lets you reset the date and time, if
    needed.

    To do a soft reset, use the tip of the stylus to gently press the reset button inside the hole on the
    back panel of your handheld.

    If your handheld does not respond after a soft reset, you need to do a hard reset.

     

    Doing a Palm Tungsten E2 hard reset

    Only do a hard reset if a soft reset doesn’t solve your problem, or if you want to clear all of your
    information from your handheld.

    Important! A hard reset deletes all records and entries stored on your handheld, including
    the username that identifies the handheld. This is another reason why it's important to
    synchronize often, so you have an up-to-date backup available. Before you do a hard reset, be sure to sync.

    1 Press and hold the power button.
    2 While holding the power button, use the tip of the stylus (or a similar object
    without a sharp tip) to gently press and release the reset button inside the hole
    on the back of your handheld.
    3 Wait for the Palm Powered™ logo to appear, and then release the power button.
    4 When you see the message that warns you about erasing all of the info on your
    handheld, do one of the following:
    • Press Up on the 5-way navigator to finish the reset and show the touchscreen.
    • Press any other button to do a soft reset.
    Done