Resetting your Treo 680 smartphone
Performing a soft reset
Performing a soft reset is similar to
restarting a computer. If your smartphone
is not responding or you have trouble synchronizing with your computer, a soft
reset may help. All your info is retained
when you perform a soft reset.
1 Remove the battery from your
smartphone, and then reinsert it.
NOTE The reset begins when you reinsert
the battery.
2 At the end of the soft reset, Date &
Time Preferences appears. Select
Done.
Performing a Palm Treo 680 system reset
A system reset, also called a safe or warm
reset, tells your smartphone to stop what
it’s doing and start over again without
loading any system extras. If your
smartphone loops or freezes during or after
a soft reset, a system reset may help.
Performing a system reset can release your
smartphone from an endless loop so that
you can uninstall a third-party application
that may be causing the looping.
1. Remove the battery from your
smartphone, and then reinsert it.
2. When the Palm logo appears, press and
hold 
until the black status bar at
the bottom of the screen fills and
disappears, and then release .
3. Delete the third-party application that
you suspect is causing the problem.
4. Perform a soft reset. The wireless
features of your smartphone are not
available until you complete this step.
Performing a Treo 680 hard reset
A hard reset erases all information and
third-party software on your smartphone.
Never perform a hard reset without first
trying a soft reset and a system reset, and
trying to resolve third-party software
issues.
After a hard reset, you
can restore previously synchronized
information the next time you sync.
IMPORTANT If you set a password on
your smartphone, performing a hard reset
reformats your smartphone. This is a more
severe form of a hard reset, which removes all your information, and restores
your formats, preferences, and other
settings to the factory default settings.
TIP Some third-party applications do not
create a backup on your computer when you
synchronize. If you perform a hard reset, you
may lose data in these applications and you
will need to reinstall the application after the
hard reset. Please contact the application’s
developer to find out which data is backed up
during synchronization.
1. Remove the battery from your
smartphone, and then reinsert it.
2. When the Palm logo appears, press and
hold Power/End 
until the black
status bar at the bottom of the screen
fills and disappears, and then release
Power/End .
3. When the Erase all data? prompt
appears, press to confirm the
hard reset.
IMPORTANT If a Reformatting in
progress message appears, do not touch your smartphone until the process is
complete. This may take up to 10 minutes.
4. When the language selection screen
appears, select the same language you
selected for your desktop software.
IMPORTANT Always use the same
language for your smartphone, your
computer operating system, and your
desktop software. Otherwise, you may
lose information or have difficulty with
synchronization. Support is not provided for
mismatched language setups.
5. (Optional) If you want to confirm that
the hard reset was successful, press
Applications 
and select
HotSync 
. If you see your device
name in the upper-right corner, the hard
reset was not successful.
