Resetting Your Palm Pixi Smart DeviceRestart Your phone
If an application freezes, first try restarting your phone.
No files or settings are changed when you restart.
1. Open Device Info .
2. Tap Phone Reset Options and tap Restart.
Palm Pixi hard reset using key comboNote: If the screen does not respond to taps, press and hold power and slide the ringer switch three times to restart
Erase Data and Reset Your Phone
If restarting your phone does not solve the problem of application freezes, you may need to reset the phone. A
reset deletes some or all information from your phone (depending on the type of reset you select). After a
reset, you must follow the prompts to sign in to your Palm profile again before you can use your phone.
Important: You should perform a manual backup of your data before resetting your phone.
1. Open Device Info .
2. Tap Reset Options.
3. Do one of the following:
Erase all data from the phone except items stored in USB Drive storage, such as pictures, videos, and music: Tap Partial Erase twice.
Erase all data from the phone:Tap Full Erase twice.
All data from all accounts and in USB Drive storage is erased from your phone, including information about your Palm profile. But all your
data on the Web—in your online accounts and in your Palm profile—is untouched. Perform a full erase when you give your phone to somebody
else and you don’t want that person to be able to access your data. Also, before giving your phone to another person, you must manually delete all the apps you installed, because they reappear on your phone after a full erase.
After a full erase, you can sign in to your Palm profile either on a new webOS phone or the same phone you just erased. Signing in restores your Palm profile data and information from online accounts, but not your stored files such as pictures, videos, and music (you must copy those again to the phone). You can also sign in to your Palm profile on a new phone and restore your data to the new phone.
Important: If you have a Palm profile from a phone that you no longer use, you can sign in to your existing profile.
All info associated with your profile is downloaded to your new phone.