Resetting your Palm LifeDrive device
    On rare occasions your device may not respond when you press a button or tap the screen. In this
    case, you need to reset your device.
    Doing a soft reset
    A soft reset tells your device to stop what it’s doing and start over again. None of your information
    will be lost. After a soft reset, a screen appears that lets you reset the date and time, if needed.
    To do a soft reset, use the tip of the stylus to gently press the reset button on the bottom of your

    Palm Lifedrive reset

    If your device does not respond after a soft reset, you need to do a hard reset.

    Doing a Palm Lifedrive hard reset
    Only do a hard reset if a soft reset doesn’t solve your problem, or if you want to clear all of your
    information from your device.

    A hard reset deletes all records and entries stored on your device, including the
    username that identifies the device. This is another reason why it's important to synchronize
    often, so you have an up-to-date backup available. Before you do a hard reset, be sure to do a full sync.

    1 Slide the power switch to the right and hold it in that position.
    2 While holding the switch to the right, use the tip of the stylus (or a similar object
    without a sharp tip) to gently press and release the reset button on the bottom
    of your device.
    3 Wait for the reset screen to appear, and then release the power switch.

    Palm Lifedrive reset

    4 On the reset screen, do one of the
    Quick Erase Press Up on the 5-way
    navigator to do a Quick Erase reset.
    This eliminates user information on
    the drive in such a way that there is
    no info available to anyone using the
    device. A Quick Erase reset takes
    approximately 5 minutes.
    Secure Erase Press Down on the
    5-way to do a Secure Erase reset.
    This completely deletes all user info
    on the drive. A Secure Erase reset
    takes about 20-25 minutes.

    When doing a Secure
    Erase reset, be sure that
    the AC charger is
    connected to your device
    and plugged into an
    When the reset screen
    appears, press Center on
    the 5-way to cancel the
    hard reset and keep all
    info on your device.

    Palm Lifedrive hard reset

    IMPORTANT: Do a Secure Erase reset if you are turning the device over to a
    new owner. A Secure Erase helps prevent your files from being restored or
    recompiled by a new owner who might remove the hard drive and use a drive
    reader to access your information. Do a Quick Erase reset for a regular hard
    reset, to get your device to wake up and respond again.

    NOTE: If you use a password to protect your device, you must do a Secure
    Erase when you hard reset your device; the Quick Erase option does not appear
    on the reset screen.

    During the reset process, a status screen appears with the words “Quick Erase”
    or “Secure Erase” and a progress bar, followed by screens showing the
    palmOne, Palm Powered™ and LifeDrive™ logos.

    5 When prompted, tap to align the screen, and then select the language you want
    to use on your device. A screen appears showing the palmOne logo and a
    progress bar.

    Palm Lifedrive hard reset

    Palm Lifedrive hard reset

    6 When the Welcome screen
    appears, the hard reset is
    complete. Follow the instructions
    to set up your device.

    Palm Lifedrive hard reset

    Restoring your information after a hard reset
    If you synchronized before doing a hard reset, you can now put that information back on your
    device. However, you may need to re-enter some of yourpersonal settings.

    Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.!