RESETTING THE MOBILE PRO 780

Occasionally you may need to reset your NEC MobilePro.
For instance, you may need to reset after restoring data from your host PC, after modifying the MobilePro’s configuration,
when you are unable to power on using the Power button, or when the operating system stops responding.
The NEC MobilePro is equipped with two reset buttons, designed for use depending upon specific conditions. The
two reset buttons are:
"Soft Reset Button – The soft reset button allows you to restart the NEC MobilePro operating system while
preserving any saved data. This method is similar to a “warm boot” on your host PC.
"Full Reset Button – The full reset button restores your system to its original shipping configuration, erasing
all information that you have entered.

To ensure the safety of your information at all times, you should perform regular backups ofyour MobilePro information to your host PC.

Using the Soft Reset Button
Before using the soft reset button to reset the MobilePro, close any open files or applications, if possible. When you
soft reset the MobilePro, you may lose open/unsaved files.
Use the soft reset button to reset the NEC MobilePro as follows.
1. Open the display panel and remove the stylus from its holder.
2. Power on the MobilePro.
3. Turn over the MobilePro.
4. Locate the soft reset button on the bottom of the MobilePro.
5. Using the stylus, press the soft reset button. (You may need to press the button more than once.) This resets the unit.

Soft reset button

NEC MobilPro 780 reset

A – Soft reset button

Using the Full Reset Button
Use the full reset button only when your unit does not respond after doing all of the following.
"Installing a charged battery.
"Connecting the unit to an AC power source.
"Verifying that the battery lock is in the locked position.
"Using the soft reset button to reset the system.

CAUTION
Using the full reset button to reset your MobilePro returns your unit to its original shipping configuration.
All data and applications are erased from RAM. All open/unsaved files are lost and all user specific data
such as contacts, tasks, etc., are erased.

The full reset button is located inside of the main battery’s bay. Follow these steps to remove the battery and use the
full reset button to reset the NEC MobilePro.
1. Open the display panel and remove the stylus from its holder.
2. Remove the main battery as follows:
"Locate the battery lock and release latch on the bottom of the system.
"Slide the lock to the unlocked position in the direction of the arrow, as indicated in the following figure.
"Slide the release latch in the direction of the arrow, as indicated in the following figure, and hold it.
"Remove the battery from the bay. Removing the battery pack
NEC MobilPro 780 hard reset

A – Battery release latch B – Battery release lock C – Battery pack

3. Locate the full reset button inside of the battery bay, as indicated in the following figure.
Full reset button

NEC MobilPro 780 hard reset

A – Full reset button B – Battery connectors
4. Using the stylus, press the full reset button. This resets the unit and restores your system to its original shipping
configuration.
You may be able to use a recent backup of your data to restore your system to a more recent configuration.

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.