Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media.
myPhone 3010 DUAL SIM hard reset Restore factory settings
Deletes all your settings and brings the phone back to the initial settings. This option needs the security code 1234 entered.

Menu > Settings > Restore factory settings > Input password: 1234 > Yes to restore and reboot > YES

OR
USE firmware / ROM update tool MTK ROM update tool
