Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.!


    Motorola XOOM 2 hard reset

    To reset your Motorola phone to factory settings and erase all the data on your tablet, touch Menu > Settings> Privacy > Factory data reset > Reset tablet.

    Perform a factory reset using the settings menu

    To Perform a Reset:

    1.      From the home screen, touch Apps
    2.      Touch Settings
    3.      Touch Privacy
    4.      Touch Factory data reset
    5.      Check the Erase USB storage box if you would like to erase all content stored.
    6.      Touch Reset tablet and follow the onscreen instructions


    Perform a  XOOM 2 factory reset using buttons / keys   

    Note: It is highly recommended you use the above factory reset using the settings. Making a mistake using the factory reset using external key method could have very bad consequences.

    If you are unable to navigate through the menu to perform a factory data reset, you can follow the steps outlined below:

    1. Ensure your tablet is off.
    2. Turn on  the tablet, while the tablet is showing Motorola logo, press the volume down key.
    3. Wait a few seconds and press the volume down key until "Android recovery" shows up in top left corner
    4. Press volume up key to place tablet in Android recovery mode
    5. While tablet is showing Android recovery screen (Android with triangle exclamation), press and hold the power button.
    6. While power button is pressed, press and release volume up key
    7. You should be prompted with: wipe data/factory reset option
    8. Using the volume down button, scroll down to “Wipe data/factory reset”
    9. Press power to select option
    10. Scroll down to select “Yes, delete all user data”.
    11. Use the power button to select.
    12. Press the Power button to reboot.