Reset Motorola RAZR XT910 hard reset
unlock RAZR "Pattern" lock or a "Passcode"
Step 1) With the phone off, Press & Hold the VOL UP+ & VOL DOWN- buttons simultaneously then while continuing to hold the VOL UP+ & VOL DOWN- buttons Press and Hold the POWER button till a menu appears.
Step 2) Use the VOL DOWN- button to navigate the menu & the VOL UP+ to select the RECOVERY option.
Step 3) When presented with a logo with an exclamation mark! Press & Hold the VOL UP+ & VOL DOWN- buttons simultaneously to bring up the next menu of options.
Step 4) Use the VOL DOWN- button to navigate the menu & the POWER button to select the Wipe data / Factory reset option.
Step 5) Use the VOL DOWN- button to navigate the menu to confirm this selection. Press the POWER button to begin the Factory Reset. (This may take a few minutes just be patient and wait.
Step 6) Once the task has completed press the POWER button to restart the device.
To reset your phone to factory settings and erase all the data on your phone, touch Menu > Settings
> Privacy > Factory data reset > Reset phone.
Razr Crash recovery
In the unlikely event that your smartphone stops responding to touches and key presses, try a forced
reboot—press and hold both Power , up and down volume key for 10 seconds.