- by Hard Reset
Motorola QUENCH hard reset
To reset your phone to factory settings and erase all
the data on your phone, press Menu > Settings >
SD card & storage > Factory data reset > Reset phone.
Warning: All downloaded apps and user data on your
phone will be deleted. Data on your memory card will
not be deleted.
Motorola QUENCH hard reset with buttons
If you recover your phone after a remote clear, you
need to do a factory reset:
1 When the phone is turned off, hold Camera and
press Power .
2 Release Camera when your phone prompts you,
and press the Volume down key to open recovery
3 Touch the bottom right corner of the recovery mode
screen (shows an Exclamation point).
4 Touch wipe data/factory reset, then touch OK.
5 After your phone resets, touch reboot system now,
then touch OK. Log into MOTOBLUR
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery, then replace and turn on your phone as usual.