Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.!
Motorola QUENCH hard reset
Reset To reset your phone to factory settings and erase all the data on your phone, press Menu > Settings > SD card & storage > Factory data reset > Reset phone. Warning: All downloaded apps and user data on your phone will be deleted. Data on your memory card will not be deleted.
Motorola QUENCH hard reset with buttons
If you recover your phone after a remote clear, you need to do a factory reset: 1 When the phone is turned off, hold Camera and press Power . 2 Release Camera when your phone prompts you, and press the Volume down key to open recovery mode. 3 Touch the bottom right corner of the recovery mode screen (shows an Exclamation point). 4 Touch wipe data/factory reset, then touch OK. 5 After your phone resets, touch reboot system now, then touch OK. Log into MOTOBLUR
Crash recovery In the unlikely event that your phone stops responding to touches and key presses, try a quick reset. Remove the back cover and battery, then replace and turn on your phone as usual.