The Reset Motorola i930 Phone, Master Reset Motorola i930, and Change PIN2 options should be used only under
the direction of your service provider.

To Remove Programs
You can use Remove Programs to remove programs installed on the Smartphone, with
the exception of core programs that came with the Smartphone, for example, Contacts,
Calendar, and Internet Explorer.
Remove a program
1 On the Home screen, select Start.
2 Select Settings and then select Remove Programs.
3 Scroll to the program to remove.
4 Select Menu and then Remove.
5 Select Done.

Delete all text messages
1 On the Home screen, select Start, Messaging, and then the appropriate account.
2 Select Menu and then Folders.
3 Select Menu and then Show All Folders.
4 Scroll to the folder with the text messages you want to delete.
5 Select Menu and then Clear Text Messages.
Note: If the folder you select has a subfolder, messages within the subfolder will not
be deleted. Repeat these steps for each subfolder.

To Perform a i930 Master Clear:

    Press the center select key
    Scroll to and select Settings (may be Settings & Tools)
    Scroll to and select Initial Setup
    Scroll to and select Master Clear
    If prompted for a Security Code, enter 000000 (or whatever the customer set it to)
    Select OK to confirm

To Perform a i930 Master Reset:

    Press the center select key
    Scroll to and select Settings (may be Settings & Tools)
    Scroll to and select Initial Setup
    Scroll to and select Master Reset
    If prompted for a Security Code, enter 000000 (or whatever the customer set it to)
    Select OK to confirm

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.