Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.!


    Motorola i1hard reset using buttons keys

    A Hard reset has the same effect as a Master Clear (Factory data reset)
    i1 - Locked out of phone. Motorola i1 Incorrect pattern & passcode

    Master Clear is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature; everything is deleted. Nothing stored on the MicroSD or SIM will be affected.

    To reset the your phone to factory settings and erase all the data on the phone using external key sequence:

    1. Power phone off

    2. Press and hold the following buttons at the same time: Volume Up and Down, Green "send button" and Center "OK" button

    3. Press "Red" Power on/End call button while still holding the other buttons

    4. Release all buttons.

    5. You will see Motorola emblem appear followed by an image of an arrow going from handset to the phone. This process may take a few minutes. Do not pull battery or power off handset.

    * Reset may take several minutes.

    6. Handset will reboot its own. When coming back up, the Motorola emblem will reappear.

    7. Let phone complete power up process.

    8. Once complete, you will start back at the Setup Wizard to input all their previously used credentials. If your handset does not power back on with your carrier's settings, you will need to do a Master Clear through the i1 settings menu at this point to bring back carrier features.

    * At the i1 homescreen, press Menu hard key, select Settings.

    * Scroll down to SDcard & phone storage.
    * Select Master Clear & tap on Reset phone to initiate Master Clear.
    * Handset will power cycle on its own. When coming back up, the Motorola emblem will reappear.
    * Let phone complete power up process.
    * Once complete, you will start back at the Setup Wizard again to input all their previously used credentials.

    9.  Complete set-up. Make sure you re-enter a working Gmail account so you can access security lock reset, Marketplace, and other vital features of the handset in the future with no issues.

    OR

    Master Clear / Factory Data Reset settings feature on the i1 is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature; everything is deleted. Nothing stored on the MicroSD will be affected.

    To reset your phone to factory settings and erase all the data on your phone,

    1. Touch the app tab, in the home screen to open the app menu.
    2. Touch Settings
    3. Touch SD card & phone storage
    4. Touch Master Clear

    Warning: All data on your phone will be deleted.