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    Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.!


    Motorola DROID X hard reset

    1. Turn off phone
    2. Press and hold Power key + Home hard key to power on the phone and bring up a triangle with an exclamation point inside next to a green Android graphic.
    3. Press Search hard key (only froyo 2.2) to show the Android recovery menu. ( for firmware 2.3 Gingerbread Press both Volume buttons)
    4. Tap to select "wipe data/factory reset" (you can also use Volume buttons to scroll up or down in this menu)
    5. Press Menu hard key under "Ok" screen prompt  (camera button can also be used to confirm selection)
    6. Handset will ask you to "Confirm wipe of all user data"
    7. Select "Yes -- delete all user data"
    8. Press Menu hard key under "Ok" screen prompt to start wipeout of phone, handset will begin to format handset showing progress with multiple lines of ellipses (....)    (camera button can also be used to confirm selection)
    9. Handset may take from 5-20 minutes to format.
    10. When format is complete, press Menu hard key under "Ok" screen (or use the camera button) when prompted to reboot (Reboot system now will be highlighted)
    11. You will see either an open box and the green android graphic when handset is rebooting (or the red DROID eye graphic).
    12. Handset will be cleared of previous personal data, and you will need to start over with initial set-up process.

    To complete a Droid X Factory Data Reset:

    1. From any homescreen of your phone, tap the Menu hard key.
    2. Tap Settings.
    3. Scroll down and tap Privacy.
    4. Scroll down and tap Factory Data Reset.
    5. Tap Reset Phone, confirm to execute.

    It may take from 5 to 45 minutes for your handset to power back on and get to the initial Android welcome screen.

    Reset instructions for DROID X on 2.3 Gingerbread Android:

    1. Turn off phone
    2. Press and hold Power key + Home hard key to power on the phone and bring up a triangle with an exclamation point inside next to a green Android graphic.
    3. Press both Volume buttons down together to show the Android recovery menu.
    4. Use volume buttons to scroll up or down in this menu. Highlight "wipe data/factory reset"
    5. Tap Power button hard key to confirm the selection.
    6. Handset will ask you to "Confirm wipe of all user data"
    7. Select "Yes -- delete all user data"
    8. Tap Power button hard key to confirm the selection and start wipeout of phone, handset will begin to format handset showing progress with multiple lines of ellipses (....)
    9. Handset may take from 5-20 minutes to format.
    10. When format is complete, Tap Power button when prompted to reboot (Reboot system now will be highlighted)
    11. You will see either an open box and the green android graphic when handset is rebooting (or the red DROID eye graphic).
    12. Handset will be cleared of previous personal data, and you will need to start over with initial set-up process.