Microsoft Zune hard reset or resetting Zune HD

How to Factory Reset Microsoft Zune media player

Soft reset Zune and Zune HD restarting your device

Press and hold the BACK key + UP on the 4-way pad at the same time
Zune HD: Press and hold POWER button for 10 about seconds.
microsoft zune hd hard reset

Microsoft Zune HD hard reset

Turn off Zune HD. Turn on and hold the home button and media button together. All content will be deleted.

If you do not want to delete the content, but you want to reinstall the firmware, you can put Zune HD into recovery mode by pressing and holding the POWER and MEDIA buttons for 15 seconds. The device will reboot into Recovery mode and allows for firmware reinstall.

Microsoft Zune hard reset

Formatting and reinitializing your Zune30/4/8/16/80/120 Devices:

To perform the following, you must first reboot your device (hold the back button and up), and then when the screen goes black, hold the megfelelő buttons until the process begins.  ("OK" refers to pressing the center of the D-Pad/Z-Pad.)


Clear Content (Format from Device) – Clears all media content from the device, but leaves the firmware intact.
                V1 Devices (Zune 30): Press and hold Back + Right + OK
                V2 Devices (Zune 4/8 and 80): Press and hold Back + Play/Pause


Initialize Disk – Removes the content and the firmware.  Device will be inoperable until connected to a PC so new firmware can be installed.
                V1 Devices (Zune 30): Press and hold Back + Left + OK
                V2 Devices (Zune 4/8 and 80): Press and hold Back + OK + Play/Pause

Alternatively you can factory reset Zune from the Zune software (Both Zune v1, v2 and Zune HD)

Go to Settings > Device > Sync Options > and click the "Erase all content" button.

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.