Resetting Your Phone
for sprint pull up the dialpad on device and enter in ##786#>reset>you must call to get the password
Resetting the phone restores all the factory defaults, including the ringer types and display settings. The
Contacts, history, Scheduler, and Messaging items will be deleted.
1. Touch HOME > Main Menu > (slide the screen up) > Settings > Reset/Delete and enter your lock code.
2. Select Reset Phone.
3. If you are certain that you would like to restore all factory settings, touch Reset.
To reset default settings:
1. Touch HOME > Main Menu > (slide the screen up) > Settings > Reset/Delete and enter your lock code.
2. Select Reset Settings. (You will see a disclaimer.)
3. Read the disclaimer and if you are certain that you would like to restore all the factory settings, touch
Reset.
Erasing Phone Content
Use the Security menu to quickly erase all the content you have created or stored in your phone.
1. Touch > Main Menu > (slide the screen up) > Settings > Reset/Delete and enter your lock code.
2. Select Delete Stuff.
3. Touch an option.
Messages to delete all messages.
Call Logs to delete all call logs.
Browser Cookies and Cache to delete the browser’s cookies and cache.
Downloaded Content to delete all the contents you have downloaded.
Contacts to delete all the contents of your Contacts list.
My Photos & Videos to delete all pictures and videos in My Photos & Videos.
Voice Memo to delete all voice memos.
Shortcuts to delete the menus you added on the home screen.
My Places to delete all places set as My Places.
4. Touch Delete to confirm the deletion.
Resetting Default Settings
Resetting the phone to default settings restores all the factory defaults, including the ringer types and display
settings. The Contacts, Call History, Calendar, and Messaging are not affected.
