Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media.
LG KE970 Shine hard reset
Try this reset code 2945#*9701#
Reset Default
Press Menu > Settings> Reset Settings>Master Reset. Select Yes, enter Security code, press OK.
NOTE: The default security code is 0000.
Clear memory
Press Menu > Settings> Reset Settings>Master Clear. Select Yes, enter Security code, press OK.
Select:
Handset
Memory Card
NOTE: The default security code is 0000.