Intermec CN50 hard reset

Resetting the Computer
You rarely need to reset the computer. If the computer does not resume after pressing the Power button, or if the computer or an
application locks up, you may need to reset the computer. The computer uses the configuration currently saved in flash memory
during the boot process. There are three ways to reset the computer:
• Warm booting the computer
• Cold booting the computer
• Clean booting the computer
Warm Booting the Computer
You may need to perform a warm boot to correct conditions where an application stops responding to the system.

To warm boot the computer:
1 Tap Start > Shut Down.
Or, scan this bar code.

Intermec CN50 hard reset bar code

The computer systematically shuts down.
2 Press the Power button to restart the computer. If the computer is connected to an external power supply, it automatically restarts

Cold Booting the Computer
In some cases where the computer completely stops responding, it may be necessary to perform a cold boot. Because cold booting may result
in data loss, use this method only if all other recovery methods have failed.

Note: Cold booting the CN50 does not guarantee that cached disk data will be saved, so transactional data may be lost during the reset.
All other data, such as CN50 configuration and network settings, is preserved.

To cold boot your computer:
1 If possible, tap Start > Shut Down.
2 Remove the battery pack from the CN50 and wait 30 seconds.
3 Reinsert the battery pack and press the Power button.

Clean Booting the Computer
If the computer seems to be locked up, try warm booting and then cold booting the computer. If neither method works, use a clean boot to get
the computer up and running for further troubleshooting. When you clean boot, the computer only loads files and applications that are
absolutely required by the operating system. A clean boot returns the computer to an “out of the box” or factory default state, so that you
can run diagnostic tests to troubleshoot the normal boot processes.

The clean boot process erases the computer memory, including all applications and data files in the object store. To preserve
applications through a clean boot, store them in the Flash File Store.

To clean boot the computer using the mobile computer:
1 Remove the battery pack from the back of the CN50.
2 Reinsert the battery pack and press the Power button.
3 When the CN50 starts the boot process, simultaneously press < and > until the IPL Boot Configuration Menu appears on the

Intermec CN50 hard reset boot menu

4 Press 2 to select Force Clean Boot and then press 0 to select Continue with Boot.
The CN50 executes the clean boot. This process takes a few minutes.
5 When prompted, tap the screen to set up the CN50.
6 Follow the instructions to calibrate the screen.