Intermec CN3 hard reset for Windows Mobile 5.0

Resetting the CN3
You rarely need to reset the computer. If the computer does not resume after pressing the Power button, or if the computer or an application lock up, you may need to reset the CN3. The CN3 uses the configuration currently saved in flash memory during the boot process. There are three ways to reset the CN3:
• Warm booting the CN3
• Cold booting the CN3
• Clean booting the CN3

Intermec CN3 factory reset

Warm Booting the CN3
You may need to perform a warm boot to correct conditions where an application stops responding to the system.
To warm boot the computer
• Press and hold the Power button for 10 seconds or right-click on the CN3 via the SmartSystems Console and select Intermec
Power Tools > Warm Boot Device.
The computer systematically shuts down, restarts, and goes through the initialization process.

Cold Booting the CN3
In some cases where the computer completely stops responding, it may be necessary to perform a cold boot. Because cold booting may result in data loss, only use this method if all other recovery methods have failed.

Note: Cold booting the CN3 does not guarantee that cached disk data will be saved, so transactional data may be lost during the reset. All other data is preserved.

To cold boot your CN3
1 Press the Power button to suspend the CN3.
2 Remove the battery pack from the CN3.
3 Press the Reset button on the back of the CN3.

Intermec CN3 hard reset

Locating the Reset Button on the CN3

Clean Booting the CN3

When you clean boot the CN3, it loads only those files and programs that are absolutely required by the operating system. Use the clean boot to troubleshoot the CN3 by getting it up and running so that you can perform diagnostic tests to determine which elements of the normal boot process are causing problems.

The clean boot process will erase the memory in the mobile computer, including all applications and data files found in the
object store.
A clean boot will load files from the Flash File Store if an SSPB files are not on a miniSD card. If SSPB files are on a miniSD card,
they will overwrite the files in the Flash File Store.

To clean boot the computer

1 Press the Power button to suspend the CN3.
2 Remove the battery pack from the back of the CN3.
3 With a stylus, press the Reset button on the battery cavity.
4 Insert the battery pack into the CN3 and immediately press and hold the Power button and both buttons on the left side.
5 Continue to hold the Power button and both buttons on the left side until a Warning message appears on the display.
6 Release the Power button and both buttons on the left side, read the message, and press either button on the right side to continue.
7 Wait for the CN3 to load files from the miniSD card.

Note: You can also clean boot the CN3 using the SmartSystems console. To clean boot the CN3 using the SmartSystems Console,
right-click on the CN3 and select Intermec Power Tools > Clean Boot Device.

There are no user-serviceable parts inside the CN3. Opening the CN3 will void the warranty and may cause damage to the internal components.

To clean the imager window, camera window, and touch screen
1 Press the Power button to suspend the CN3.
2 Dip a clean cloth towel in the ammonia solution and wring out the excess.
3 Wipe off the imager window, camera lens, and flash area. Do not allow any abrasive material to touch these surfaces.
4 Wipe dry.

Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.!