Intermec CK32IS hard reset

Resetting Your Computer
You may need to reset your computer if:
• the CK32 I-Safe completely stops responding
• an application is locked up and stops responding
• when you upgrade the firmware
• when you reflash the CK32 I-Safe
Preferred Reset Method
This procedure is the recommended method in recovering the CK32 I-Safe. It performs a graceful system shutdown and no data
is lost in the process.
To recover the CK32 I-Safe
• Press and hold the Power button for about 10 seconds.
Secondary Reset Method
If performing the preferred reset method does not restore system operation, try using the secondary reset method. This method
does not guarantee that cached disk data will be saved, and as such, transactional data may be lost during the reset. All other
data is preserved.
To press the reset switch
1 Press the Power button to suspend the CK32 I-Safe.
2 With a bent paper clip or similar device, press the recessed reset switch on the CK32 I-Safe keypad.

Intermec CK32is hard reset

Performing a Clean Boot

If performing either reset method fails to restore system operation, you may have to perform a clean boot. This is a boot
method which formats the Object Store (user store) to clean data and registry information from the CK32 I-Safe system and
restore them to their factory-default state.

The clean boot process will erase the memory in the CK32 ISafe, including all applications and data files found in the
object store.
To preserve application programs through a clean boot they must be stored in the Flash File Store.

To perform a clean boot
1 Press the Power button to suspend the CK32 I-Safe.
2 With a bent paper clip or similar device, press the recessed reset switch on the CK32 I-Safe keypad.
3 Press and hold the Power button until a Warning message appears on the display, release the Power button, then read
the message.
4 Press and release the right side of the Scan button to perform a clean boot. Press and release the left side of the Scan button
to cancel the clean boot.