Intermec CK3 hard reset

Resetting the CK3
You seldom need to reset the CK3. However, you do need to reset the CK3 when an application is locked up and does not respond, when
you upgrade the firmware, or when you reflash the CK3. The CK3 uses the configuration currently saved in flash memory during the
reset process.
There are three ways to reset the CK3:
• Warm boot
• Cold boot
• Clean boot
Warm Booting the CK3
If your CK3 has a charged battery installed but does not resume after you press the Power key, or if the computer or an application is locked
up, you may need to warm boot the CK3.
To warm boot your CK3
• Press and hold POWER for 5 seconds.
Or,
• From the SmartSystems console, right-click the CK3 and select
Intermec Power Tools > Warm Boot Device.
The CK3 shuts down, restarts, and goes through the initialization process.
Cold Booting the CK3
If the CK3 or application is locked up and does not respond to a warm boot, follow this procedure to perform a cold boot.
Performing a cold boot may result in data loss. When you cold boot the CK3, cached disk data may not be saved, so
transactional data may be lost.

To cold boot your CK3
1 Press and hold Power key for about 2 seconds to suspend the CK3.
2 Remove the battery.
3 Use the stylus to press the reset button in the battery compartment of the CK3.

Intermec CK3 hard reset

Do not use force or a sharp object when pressing the reset button. You may damage the reset button.

4 Replace the battery.

Clean Booting the CK3
If the CK3 does not warm boot or cold boot, you may need to perform a clean boot. When you clean boot the CK3, the CK3 only loads files
and applications that are absolutely required by the operating system.
Perform a clean boot to get the CK3 up and running so that you can run diagnostic tests to troubleshoot the normal boot process.
Reset button
Do not use force or a sharp object when pressing the reset button. You may damage the reset button.
The clean boot process erases the CK3 memory, including all applications and data files in the object store. To preserve
applications through a clean boot, store them in the Flash File Store.

To clean boot the CK3
1 Press and hold Power button for about 2 seconds to suspend the CK3.
2 Remove the battery.
3 Use the stylus to press the reset button in the battery compartment of the CK3

Intermec CK3 hard reset

4 Replace the battery.
5 Press and hold both Power button and the PTT button.
6 Continue to hold Power button and PTT until the “Clean boot the system?” prompt appears on screen.
7 Release the two buttons, read the message, and press the
appropriate button to either proceed with the clean boot or cancel the clean boot.
Reset button
Note: You can also clean boot your CK3 from the SmartSystems console: right-click the CK3 and select Intermec Power Tools >
Clean Boot Device.