2. Press and hold both Volume UP + POWER buttons for about 10sec. until HUAWEI logo shows up and EMUI recovery menu displayed.
3. Select Wipe data/Factory reset. (VOL down or up to move)
4. Confirm with power.
5. Confirm wipe off all user data? Press power to confirm again.
Factory reset process will be finished when 100% done under EMUI logo.
After all is done press power to reboot system now.
After data wipe has completed you are done. resetting Huawei Mate10 done.
Or if your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset or Reset & Recovery > Factory data reset; click Reset phone and then Erase everything to format your phone.
Firmware upgrade on Huawei Mate 10
Power off your phone. Copy the dload/update.app in the root directory of the microSD card. Insert it. Press the VOLUME UP and VOLUME DOWN key, and then press the POWER key to power on the phone and enter the Software Upgrade Mode. After the progress bar stop, the phone will restart.
General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.
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