Performing a Touch 2 soft reset

Perform a soft (normal) reset to clear all active program memory and shut down all active programs. This is useful when your phone is running slower than normal, or a program is not performing properly. If a soft reset is performed when programs are running, unsaved work is lost.

To perform a soft reset

1. Remove the back cover.
2. Remove the stylus to reveal the RESET button that is located at the bottom of the stylus compartment.
3. Use the stylus tip to press the RESET button.
Your phone restarts and displays the Home screen.
4. Replace the back cover and insert the stylus back into its compartment.
How to reset HTC Touch2 hard reset

HTC Touch 2 hard reset

HTC Touch 2 hard reset


How to hard reset HTC Touch2

Performing a hard reset

If a normal reset does not solve a system problem, you can perform a hard (full) reset. After a hard reset, the phone is restored to its default settings—the way it was when you first purchased it and turned it on. You will lose any programs you installed, data you entered, and settings you customized on your phone, and only Windows Mobile® software and other pre-installed programs will remain.

Warning!
Your phone will be set back to factory default settings. Make sure that any additional installed programs and important data on your phone have been backed up before you perform a hard reset.

Important
If Encrypt files when placed on a storage card is enabled, back up all files from the storage card before using Clear Storage, hard reset, or updating the operating system. Otherwise, you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it. You will then see this message on the screen.

How to reset HTC Touch2 hard reset

2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
HTC Touch 2 hard reset master reset


Using Clear Storage

If you can access the phone settings, you can use Clear Storage to reset your phone back to factory default settings.
1. Tap Start > Settings > System > Clear Storage.
2. Enter “1234” and then tap Yes.

Bootloader

HTC Touch 2 boot loader

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.