Resetting Your HTC Galaxy - Soft reset


Occasionally you may need to reset your HTC Galaxy. A normal (or soft) reset of your device clears all active program memory and shuts
down all active programs. This can be useful when the device is running slower than normal, or a program is not performing properly. A
soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will
be lost.

You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a
system problem. After a hard reset, the device is restored to its default settings—the way it was when you first purchased it and turned it
on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software
and other pre-installed programs will remain.

To perform a soft reset

• Use the stylus to lightly press and hold the RESET button on the bottom of your device.
The device restarts and displays the Today screen.


HTC Galaxy Hard reset Soft reset



Soft Reset Press into the hole with the stylus to reset your device.

Hard reset

To perform a HTC Galaxy hard reset


• Press and hold both SOFT KEYS. Keep these keys pressed, and at the same time, use the stylus to lightly press and hold the
RESET button on the bottom side of your device.

HTC Galaxy Hard reset Soft reset
6 Calendar/Left Soft Key Press for quick Calendar access and perform the command shown in the label above the button.

9 Contact/Right Soft Key Press for quick acess to your contacts and perform the command shown in the label above the button.

Warning! Always turn off your device before performing a soft reset or installing/replacing the battery.

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.