HP TouchPad hard reset
1 Open Device Info .
2 Tap Reset Options.
3 Tap one of the following:
Erase Apps & Data: Erases all application data and settings, as well as any applications you installed from App Catalog.
Erase USB Drive: Erases all files stored in USB drive storage, such as pictures, videos, and music.
Full Erase: Erases application data and settings, apps you installed, and USB drive storage files. Use Full Erase if you want a clean erase of your currently installed apps and files but plan to continue using the device.
Secure Full Erase: Erases application data and settings, apps you installed, and USB drive storage files. Use Secure Full Erase if you plan to give the device away and you do not want your data and files to be recoverable even using a third-party tool. Secure Full Erase performs a complete wipe of the device and takes considerably longer than a regular full erase.
4 Tap the button again to confirm your choice.
About the full erase options
In most cases, you can perform a regular full erase if you want to erase downloaded applications and USB drive storage files from your device.
Perform a secure full erase when you give your device to somebody else and you don’t want that person to be able to access your data.
Regardless of which full erase option you choose, all your data on the web—in your online accounts and in your HP webOS Account—is untouched.
After either type of full erase, you can sign in to your HP webOS Account either on a new webOS device or the same device you just erased.
Signing in restores your HP webOS Account data and information from online accounts, but not your stored
files such as pictures, videos, and music - you must copy those again to the device
Trigger a HP TouchPad restart
1 Press and hold the power button.
2 While still holding down the power button, press and hold Center button until the HP logo appears (about 15 seconds).
Why this might help
A restart may be effective if the screen is off and you can’t turn it on, or if the screen is on but doesn’t respond to taps or other gestures.