Elephone Q hard reset recovery firmware update

This tutorial show you how to unlock or reset Elephone Q mobile phone. If you forgot your unlock pattern, PIN or password on Elephone Q, your only option is to reinstall its firmware or Format your device with Smart phone Flash Tool. In the recovery menu there is no option to reset the phone, but you can install software from SD card or you can format your MTK chipset based phone with SP Flash tool.

Follow the instructions to reinstall Elephone's firmware or read on to see what else you can do to Factory reset your deviceSP Flash tool.

Download Elephone Q firmware from MEGA here.

How to enter Recovery menu on Elephone Q to update firmware?

  1. Long hold down Volume UP  and Power simultaneously. A robot appears that's laying down (see picture).
    Then repress Volume+ and Power(without having to long press them) and an option screen appears with 3 options :
    reboot system now
    apply update from adb - Note: you can also try the ADB method (You need a PC.)
    apply update from sd
    (This screen says: elephone_ Q_20150918 at the top. See picture).

unlock elephone q firmware update and hard reset remove unlock pattern delete password flash

How to update firmware on Elephone Q?

You can update, install or reinstall the firmware on your Elephone device with two different methods.

One is SD card update and the other is Smartphone SP Flash tool from PC.

Update firmware on Elephone Q using SD card update

  1. Download the Elephone Q_20151028- from Mega Elephone Q firmware from MEGA here.
  2. Copy the zip file to SD card's root directory and insert the card in the phone
  3. It will show up in the file menu and use the Volume button to scroll to it and press power to select.
  4. The system update / firmware reinstall will start ( robot appears with a pyramid in his stomach) and if everything is fine it will reinstall the firmware.

If you are getting "installation aborted" error message, you can try to install the firmware using your PC or laptop computer. For this you need a firmware flash tool software called SP Flash tool and Android driver, USB cable.

elephone q firmware update hard reset error installation aborted  elephone q firmware update robot

How to reset with smart phone flash tool v5

 Update firmware on Elephone Q SP Flash tool v5

  1. Download Android generic driver and install it on your PC computer if you haven't done it already. Use Windows device manager to check your device. Please search in Google for it "Download MTK USB All Drivers (all versions)"
  2. Download SP Flashtool from here (Find the latest SP flash tool) and extract it to a folder.
  3. Download the ROM for your phone and extract it to a folder on your PC.
  4. Power off your phone and pull out the battery. (Note: In the most cases you have to remove the battery during the firmware update and while you connect the device to the PC, but if the PC doesn't recognize the phone also try with the battery inserted. )
  5. Find and open flash_tool.exe application on your PC. smart phone flash tool v5 launcher
  6. On the Download tab find the Scatter-loading button.
  7. Find a txt file named scatter or similar in your official or custom ROM's folder. You will find it where you previously extracted your firmware in a folder.
  8. Load the scatter txt file. similar like MT6572_Android_scatter.txt
  9. Click on the Download button and after that connect the device to the PC using a USB cable and press the Volume DOWN or UP key. Do not insert battery in the device.
  10. Wait unil the flash procedure is over. A green check mark will indicates that everything went good.

You are done. Disconnect the phone and reinsert the battery. Now you can turn on your phone and it will boot as normal.

Remove forgotten password unlock pattern on Elephone Q with SP Flash tool Format option

  1. Download Android generic driver and install it on your PC computer if you haven't done it already. Use Windows device manager to check your device. Please search in Google for it "Download MTK USB All Drivers (all versions)"
  2. Download SP Flashtool from here (Find the latest SP flash tool) and extract it to a folder.
  3. Download the ROM for your phone and extract it to a folder on your PC.
  4. Power off your phone and pull out the battery. (Note: In the most cases you have to remove the battery during the firmware update and while you connect the device to the PC, but if the PC doesn't recognize the phone also try with the battery inserted. )
  5. Find and open flash_tool.exe application on your PC.
  6. Choose Format tab.
  7. Click on Start button. Leave everything on default settings or you may break your device and it will not boot.

smart phone flash tool v5 format device hard reset

Elephone Q hard reset recovery menu

You can try to display the Android Recovery menu on Elephone, but on Elephone Q, there is no option like "wipe data" or  "Factory reset". If these options will be available in a future ROM / Firmware release than you should try the following method to enter / get in the menu.

  1. Fully charge the battery.
  2. Turn ON the device by pressing and holding the VOLUME UP key and the power key together.
  3. Wait until you see an Android figure lying on its back.
  4. If recovery menu appears follow 6. When you see "No command" with the Andorid robot press POWER shortly (or +Vol up) to display the recovery menu.
  5. When Android system recovery menu appears... go and
  6. Highlight wipe data/Factory reset using volume down key.
  7. Confirm with power or Cancel using BACK key.
  8. Select with Vol - Yes -- delete all data and confirm using power key.
  9. After hard reset is done, highlight reboot system now and confirm your selection.

Note! All data will be deleted! Be sure to backup your user data before doing a hard reset.

OR
Resetting Your Elephone Q Android tablet using menu option factory reset

With Clean Boot, you can reset your tablet to its factory defaults. When you reset your phone, the data stored in your tablet may be erased.
1. Tap Application > Settings > Backup & reset.
2. Tap Factory data reset > Reset phone > Erase everything to reset the phone

reset Elephone Q Andorid 4.4 Kitkat, Mediatek CPU