Soft Reset and Hard Reset
Soft Reset restart the device and the operating system. When programs
are not responding correctly, or new programs are installed, soft reset
is required. Unsaved data will be lost after performing Soft Reset, but
saved information will remain unchanged.
Restoring the default value (Hard Reset) will clear all information from
the phone memory. After system restarts, the device will restore the settings
to the factory defaults. All personal information such as contacts,
tasks, calendar appointments, as well as additional installed programs
and configurations will be lost. You can sync the data to a personal computer
prior to restoring to the default settings to avoid data loss. When
the phone malfunctions due to an error, you can try restoring the factory
When the system is unable to startup, you
can try using the hard reset function to restore it to the default settings.
We recommend that you contact our customer service representatives
before using this function in order to avoid damage to your phone and
Action: Reset Your Device
Use the stylus to press the Reset button to perform Soft Reset.Reset
button located at the left hand side of the device.After Soft Reset, device
will be re-booted.
Perform Hard Reset when the system problems cannot be solve by Soft
Reset.Use Hard Reset to reset the device to factory default.All personal
information such as contacts, tasks, calendar appointments, as well as
additional installed programs and configurations will be lost.
You can sync the data to a personal computer prior to performingHard
Resetto avoid data loss.When the phone malfunctions due to an error,
you can try restoring the factory default values.
Action: Using the restore to default
1. Select > Settings
2. Select System > Clear Storage
3. Enter 1234 Then Select Yes
Action: Using hard reset restore to default
1. Press and hold the left and right shortcut button
2. Use the stylus to press the reset button
3. Remove the stylus (Note1)
You can also press any key but to cancel the Hard Reset.
After pressing the device will restarted and start Hard Reset