Resetting Your Pocket PC Phone
Occasionally you may need to reset your Pocket PC Phone. A normal
(or soft) reset of your device clears all active program memory and
shuts down all active programs. This can be useful when the device is
running slower than normal, or a program is not performing properly. A
soft reset is also necessary after the installation of some programs. If a
soft reset is performed when programs are running, unsaved work will
You can also perform a hard reset (also known as a full reset). A hard
reset should be performed only if a normal reset does not solve a
system problem. After a hard reset, the device is restored to its default
settings—the way it was when you first purchased it and turned it
on. Any programs you installed, data you entered, and settings you
customized on the device will be lost. Only Windows Mobile software
and other pre-installed programs will remain.
To perform a soft reset
• Use the stylus to lightly press and hold the RESET button on the
left side of your device.
The device restarts and displays the Today screen.
Warning! Always turn off your device before performing a soft reset or
installing/replacing the battery and SIM card.
To perform a hard reset
• Press and hold both SOFT KEYS shown enclosed by circles in
the picture below. Keep these keys pressed, and at the same
time, use the stylus to lightly press and hold the RESET button
on the left side of your device. Press either 0 to restore to factory
default or X to exit the hard reset process.