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Resetting Your Pocket PC Phone

Occasionally, you may need to reset your device. A normal (or soft) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost. You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings — the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile software and other pre-installed programs will remain.

To perform a soft reset

Use the stylus to lightly press and hold the RESET button onthe bottom of your device. Your device restarts and displays the Today screen.

Dopod 838 Pro Hard reset Soft reset

To perform a hard reset

Press and hold the Left SOFT KEY and the Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device.Dopod 838 Pro Hard reset Soft reset

Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.

Restore to Default (Hard Reset)

Restoring the default value will clear all information from the phone memory. After system restarts, the phone will restore the phone settings
to the factory defaults. All personal information such as contacts, tasks, calendar appointments, as well as additional installed programs and
confi gurations will be lost. You can sync the data to a personal computer
prior to restoring to the default settings to avoid data loss. When the phone malfunctions due to an error, you can try restoring the factory
default values.

When the system is unable to startup, you can try using the hard reset function to restore it to the default settings. We recommend
that you contact our customer service representatives before using this function in order to avoid damage to your phone and internal

Action: Using the Restore to Default

1. Select Dopod 838 Pro Hard reset Soft reset > Settings

Dopod 838 Pro Hard reset Soft reset

2. Select System

Dopod 838 Pro Hard reset Soft reset

3. Select Clear Storage

Dopod 838 Pro Hard reset Soft reset

4. Enter 1234 Then Select Yes

Dopod 838 Pro Hard reset Soft reset

Action: Hard Reset Restore to Default

1. Press and hold the Dopod 838 Pro Hard reset Soft reset power button

Dopod 838 Pro Hard reset Soft reset

2. At the same time press and hold the Dopod 838 Pro Hard reset Soft reset left/right soft key then press the reset button

Dopod 838 Pro Hard reset Soft reset
At the same time hold both the left/right soft key, then use the stylus to press the reset button

3. Press Dopod 838 Pro Hard reset Soft reset Qwerty <R> key (confirm) or press Dopod 838 Pro Hard reset Soft reset Qwerty <X> key (cancel)

Dopod 838 Pro Hard reset Soft reset

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.