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Reset the Casio EM500  Pocket PC and clear memory

To reset the Pocket PC
If your Pocket PC responds slowly, stops responding as expected, or “freezes,” try resetting it. A
reset causes the Pocket PC to restart and re-adjust memory allocation. Unsaved data in open
windows may be lost.
• Use the stylus to press and hold the Reset button for about two seconds.
To clear memory
If you forget your Pocket PC password or want to clear all data from your Pocket PC and return it
to the factory settings, clear memory.
Warning: Clearing memory deletes all data and restores the Pocket PC to its default settings.
Programs installed at the factory remain, while data you have created and programs you have
installed are erased.

Casio E500 hard reset
1. Turn the Pocket PC on.
2. Press and hold the Power button, and use the stylus to press and hold the Reset button for
about two seconds.
3. If a message appears on the screen, confirm that you want to clear memory.
Remove the main and backup batteries, wait 5 minutes, and then reinsert them.

Full Reset (Memory Initialize)
Full reset (memory initialize) deletes all data, and resets all unit parameters to their
initial defaults.
The following are conditions when you should perform a full reset.
• When you want to delete all memory data and return unit settings to their factory
• When you forget your password and need to clear it
• When a data error causes operational problems
• Appearance of the message: “A problem with memory contents has been found...”
Performing a Full Reset
• The following procedure deletes all data in memory. Be sure that data is backed up or
that you no longer need it before performing the following procedure.
• If there is a MultiMediaCard in the CASSIOPEIA’s slot, remove the card before
performing the full reset.
1. Make sure that unit power is turned on.
2. While holding down the [Power] button, use the stylus to hold down the RESET
button for about two seconds.
• This causes the following message to appear on the display screen.
“Proceeding with this operation initializes memory. Press [Action] to proceed or
[Record] to cancel.”
3. Press the [Action] control.
• This causes the following message to appear on the display screen.
“Proceeding with this operation deletes all data stored in memory. Press [Action]
to proceed or [Record] to cancel.”
4. Press the [Action] control again.
• This starts the full reset operation, which deletes all data in memory.
• Pressing the [Action] control displays the Startup screen.
You can abort the full reset operation while the messages in steps 2 and 3 are on the
display by pressing the [Record] button.


Errors Following a Full Reset

Either of the following two conditions can cause errors to continue, even after you
perform a full reset.
• Hardware defect
• System problem caused by failure by you to correctly perform the reset procedure
before using the unit for the first time

• Perform the following procedure if your CASSIOPEIA remains locked up even after
you perform a full reset.
• The following operation deletes all data in CASSIOPEIA memory.
• If you previously backed up your CASSIOPEIA data to your desktop computer hard
disk or a MultiMediaCard, you will be able to restore the data after performing the
following operation.
• If backed up data includes data that is the cause of the original problem, your
CASSIOPEIA may start malfunctioning again after data is restored. In this case, you
will not be able to use the backed up data.
• To protect against backing up corrupted data that can cause problems when restored,
first synchronize Pocket Outlook program data between your CASSIOPEIA and
desktop computer. Next, use drag and drop to copy other files to you computer.

1. Remove both the main battery and the backup battery from the CASSIOPEIA.
2.Wait for about five minutes.
3. Reload the main battery.
• Be sure to load the main battery first. The CASSIOPEIA will not operate properly if
you load the backup battery first. If you inadvertently load the backup battery first,
start over from step 1 above.
4. Attach the AC adapter and charge the battery pack.
5. Reload the backup battery.
6. Make sure the battery cover switch is in the LOCK position.
7.Wait for about five seconds and then press the [Power] button to turn on your
• Turning on power displays the startup screen, following by the touch panel
calibration screen.
8. Follow the instructions that appear on the screen to make initial settings.
9. After setting up your CASSIOPEIA, turn it off.
• After completing the above procedure, you can restore data you have backed up on
your desktop computer hard disk or MultiMediaCard.