Alcatel Smart Smart Paltinum 7 hard reset
Resetting VOD900 Reset Alcatel Smart Platinum7

When you are unable to power on your phone, there is a way to perform a factory data reset by using hardware keys.
Turn your Alcatel Smart Platinum 7 phone off.
Press the Volume up key and the power key at same time until the screen lights up. All data will be deleted!

Note: You can use One Touch Manager software to back up all your important data and you can use One Touch Upgrade tool to update your phone's firmware / software.


ALL User phone data: contacts, photos, SMS, messages and files, downloaded applications like games will be lost permanently.

alcatel smart platinum 7 vod900 factory reset remove unlock pattern delete password

RESET is to set your mobile phone into the state as when it comes out from factory. Please be noted that after phone reset all personal data added by the user will be lost (except SIM card), which includes: pictures, audio, video, downloaded applications and games, products directory data and WAP bookmark etc.

If you consider your device has an occasional or recurrent failure, you can use One Touch Upgrade.
Please download One Touch Upgrade from Alcatel's official website and install it on your computer. After start the program, you can update the software of your mobile phone step by step, following the built-in user guide of One Touch Upgrade.
Please be noted that One Touch Upgrade software requires internet access and connection between mobile phone and PC by data cable.

The software of your mobile phone will be updated to the latest version. All your personal information will be lost after the update process, so we suggest you backup your personal data by PC Suite before using the upgrade.

If your phone fails to connect to PC, you might have a problem with your USB driver installation or you might have an anti-virus or security tool preventing you from accessing your USB port.
To allow proper communication between your computer and your mobile phone, you should make sure that the Alcatel mobile phone USB driver has been installed successfully.

If the automatic installation of USB driver does not process smoothly, you can install the driver manually according to the following steps, or choose to view the guide for how to install Alcatel handset USB driver.

When the driver is installed, Operation System may show a message "Digital Signature Not Found" or "Has not passed Windows Logo testing to verify its compatibility with this version of Windows". Please select "Yes" or "Continue Anyway" to complete the installation.

When the installation is finished, you can check "Device Manager" (accessible on Windows  from 'Start->Control Panel->System', then in the 'Hardware' tab, click on the 'Device Manager' button) to validate if the driver has been installed successfully. You can also reinstall the driver of the device.

If your PC still can not recognize the phone after you install the USB driver, you need to reinsert the USB cable and select "COM Port" on your phone, then install the USB driver again.  

or via menu
Factory data reset: Touch on notification panel to get to Settings.
Touch Backup and reset > Factory data reset
Touch Reset phone > Erase everything. All data will be lost! Use a back up software like One Touch manager to save all your data.

Alcatel Smart Platinum 7 soft reset

My phone has not responded for several minutes
Restart your phone by pressing and holding the Power key.
Remove and re-install the battery, then restart the phone.
If it still does not work, please use factory data reset to reset the phone or FOTA/ONE TOUCH Upgrade to upgrade software

Restarting your Smart Touch mini
If your phone hangs or freeze just press and hold the POWER key at least 7 second to restart it.

Reset Alcatel Smart Platinum 7 Vodafone 900

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.