Alcatel OneTouch POP C5 Android hard reset

When you are unable to power on your Alcatel One Touch POP C5 phone, there is a way to perform a factory data reset by using hardware keys.
Press the Volume up key and the power key at same time until the screen lights up. All data will be lost!
User phone data: contacts, photos, messages and files, downloaded applications will be lost permanently. It is strongly advised to
fully backup the phone data and profile via ONE TOUCH Center before doing formatting and upgrading.

alcatel one touch pop c5 hard reset

Phone reset will erase all of your personal data from the internal phone storage, including information about your Google account, any other
accounts, your system and application settings, and any downloaded applications. Resetting the phone does not erase any system software
updates you’ve downloaded or any files on your microSD card. If you reset the Alcatel OT-5036d, phone in this way, you’re prompted to re-enter the same kind of information as when you first started Android.

If your Alcatel One Touch 5036 phone frozen or cannot be switched on:
Restart your phone by pressing and holding the Power key for about 7 seconds.
Check the battery power level, charge for at least 20 minutes.
or
Remove the battery and re-insert it, then restart the phone.

If it still does not work, please use Factory data reset to reset the phone or FOTA/Mobile Upgrade to upgrade software.

Alcatel OT POP C5 Factory data reset from the menu

Erase all of your personal data from internal phone storage, including information about your Google Account, any other accounts, your system and application settings, and any downloaded applications. Resetting the phone does not erase any system software   updates you’ve downloaded or any files on your microSD card, such as music or photos. If you reset the phone in this way, you’re prompted to re-enter the same kind of information as when you first started Android.

Select Settings → Back up and reset→ Factory data reset → Reset device→ Delete all.

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.